If something is wrong with your order
If your order arrives damaged, or is not what you ordered, message us on WhatsApp and we will look into it with you.
How soon after delivery you need to tell us: [fill in].
What we will do (refund, replacement or both): [fill in].
How a refund is paid: [fill in].
Cancellations
Cancelling an order before it is dispatched: [fill in].
Cancelling a festival or bulk order: [fill in].
Last updated: [fill in]